Today I am going to discuss about different examples to clear the difference between the good and bad email.
Good E-mail :
E-mail messages are standard forms of communication.A good e-mail must have following parts:
- a subject line that summarizes the message
- an opening that reveals main idea
- a body that explains the main idea
- a closing that presents action information,summarizes the message,or offer a closing thought.
Examples of good email:
The example below is the correct way to address someone in business. It is the professional and formal way of conversation followed by rules of writing an email.
Dear Mr. Parisotto,
Sheridan is very pleased to start work with you. Our first meeting will take place Thursday, March 8th at the HMC Campus in Mississauga in room A211 at 8am.
Regards,Tom Smith
Good Email
|
Subject: Discussion related to management policy and reminder for deadline due.
Dear Staff, It has come to the notice of the management, there are certain policies that are not expectable by most of the employees. These policies are bothering most of the employees and this is affecting their general performance. Although, most of us have a busy schedule, we shall bring up the policy plans during our next weekly meeting. It has also been found, the project is nearing its deadline and many have not yet completed their tasks at hand. Your problems and queries will be addressed in the next meeting as stated above. Thus, it will be better if we start concentrating on our project and give no opportunity to the client to complain. The management has full trust on its employees and we hope you will not disappoint us. Thanks, Benny Markos HR Manager Jackson Consultants |
Bad E-mail
- Subject line may not be informative
- Opening do not reveals the main idea
- May not provide context to reader and includes bad response
- May not reflects any action to take
- Bad use of BCC
Examples of Bad email
Hi, Mr. Parisotto.
We are the number one business school in Canada at the moment. We are looking for professors to teach for the winter semester. Please send us your resume, and our highly qualified staff will contact you sometime soon.
Example of a Bad Business Email |
Subject: Some points to discuss Hey people, We were thinking of changing a few things around the office. These things have bothered most of us and the management thinks it is time we take notice of these aspects. I know that we are all real busy but we should speak about these points in our next meeting. Also, many have not yet submitted the reports and the deadline is coming up in the next couple of days. So, make sure we all concentrate. Thanks, Benny Markos. |
This video explain the difference between good and bad emails by giving different examples
Reference: http://youtu.be/v6RfCi14PnM
Guffey, M.E., Rhodes, K., & Rogin, P. (2008). Business Communication: Process and Product. Toronto: Nelson
i really like the introduction to your topic as it summarises all the information by making use of points and visual ideas
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