Types of E-mails

In this blog I am going to discuss about the types of E-mails.   As we know E-mails plays an important part in  Business and even in our personal life. There are four types of E-mails. These are as follows:

•          Confirmation Message

•        Procedural Message

•        Response Message

•        Request Message

Confirmation Message: Confirmation letters clarify meetings, oral discussions . This type if email create a concise, permanent record that could be important in the future.

Procedural Message:  In this type of email you should write all your ideas and thoughts for which no further explanation would be necessary.The most effective way to write a procedural message is to list steps of the procedure in order, keep your steps short, use an active verb in the beginning of every step.

Response Message : Everyone will have to write a response letter one day either to a co worker, a client or just a family member, you have to remember to write as professionally as you can. Response letters are mostly use to reply back to request letters and any emails that asks questions that we have to reply back to. In the opening of your response letter you should write the main information. The body should provide additional information and details. The closing part or your response letter should be summarizing, remarking and offer for further assistance.

Request Message : A request message is kind of obvious that its a email requesting a respond back immediately from the reader or the reader to make an action. Begin directly by stating the request without providing any further explanation on why you are writing the letter to them. In the body ask as any questions but make sure they are relatively similar to each other, be friendly and close with the end date with a reason, if possible to promote a quick response.




Reference : Guffey, M.E., Rhodes, K., & Rogin, P. (2008). Business Communication: Process and Product. Toronto: Nelson